A frustrated question (but answers are welcome)

January 29, 2009

I’ve had several meetings with people in local and provincial government over the last few days. One of the things I would be really interested to find out is just how much money they are spending on questionnaires and focus groups and to what effect? Everyone seems to know they don’t work, but the orthodoxy says they have to be done.

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The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


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