Continuing on from from my last post I’m wondering how culture impacts how knowledge gets used in the workplace. When people choose to share their experience they usually do it with someone they know and like. If the workplace is divided up into groups based on language, ethnic group, gender or age then most of […]
I’m up early this morning and looking out the windows over the grounds of abandoned fireworks factory next to my building in Taipa. The Chinese loons have woken me up at 6 am. Masses of old banyan trees and thick undergrowth with some unfortunate trash and tumbled down metal chain-link fencing. There is a stucco […]
Knowledge Management is culture specific. How a group interacts, chooses to include and exclude members, how to express importance or trivia, how to give and receive are all topics that anthropologists have for decades studied and pondered. Anthropologists rely on informants and solid anthropology fieldwork requires that there are informants from a cross-sections of age, […]
This continues on from a post in late February when the Toyota quality problem was all over the news, see here. The President of Toyota, Akio Toyoda, had just testified to the US congressional committee. When I was in Hong Kong I was watching a lot of NHK (Nippon Hoso Kyokai) World ~ Japan’s English […]
This posting is derived from an earlier post from my Baoman’s blog. This is based on a much more simplified version from a Patrick Lambe video on how to conduct a knowledge audit. This wheel also owes a lot to David Snowden’s ASHEN framework but the language has been changed and simplified. I recommend […]
In knowledge management there is quite a lot of interest and use of anthropological and ethnographic methodologies. It is important to know the limitations of these methodologies. Simply listening to people’s stories is not ‘doing anthropology’ although that seems to be a rather common practice in knowledge management. I studied Anthropology for an undergraduate degree […]
I’m very happy to do this CE guest blogging for the next two weeks. I started blogging earlier this year and have found it a very useful place to organize my thoughts on knowledge management. I’ve worked for many years at the intersection of library science, information management, records management and knowledge management. For me, […]
The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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