Boudewijn Bertsch  Thinking
Boudewijn Bertsch
I want to thank Dave for kindly inviting me to be the guest blogger for Cognitive-Edge this past week. I will end my blog series with a topic he is also researching: Improving management of chronic illnesses in today’s society. Five years ago I became involved in researching how people with diabetes can be better […]
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Boudewijn Bertsch
In yesterday’s Wall Street Journal I read two articles that at first glance seemed unrelated to each other. The first article is about China’s role in manufacturing raw heparin, a key ingredient in blood-thinning medicine that because of suspected impurities may be responsible for allergic reactions with 350 patients and the death of four. The […]
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Boudewijn Bertsch
Recently I started doing some work with a major hospital and in preparing my first intervention I reviewed some of the earlier work I did in the health care industry, which included working with executives from the Alexandra Hospital in Singapore. To update myself I also explored their website and found out that they are […]
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Boudewijn Bertsch
With the US economy getting worse every day, many executives have started to cut their budgets. Cost reduction for many companies is now number one on the priority list. As logical as it may seem, this is a great mistake. Why? In yesterday’s contribution I pointed out that any improvement must be focused on what […]
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Boudewijn Bertsch
Another sin I often see in companies, is that executives focus improvements on what they don’t want, rather than what they do want. There are two reasons why this is wrong. First, if you eliminate what you don’t want, you don’t necessarily get what you do want. Second, by focusing on what you don’t want, […]
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Boudewijn Bertsch
In many of the companies where I am involved as an advisor or consultant, managing improvement is an inherent part of running the business. A common mistake executives make while trying to manage improvement is that they localize their improvement focus and don’t connect their improvement efforts to the organization as a whole. The net […]
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Boudewijn Bertsch
I would like to share with you an interesting case I worked on that involved influencing the safety culture in an industrial company. For reasons of confidentiality I cannot mention the name of the company. The case is, I believe, a good illustration of how approaching the issue of safety through the complexity paradigm can […]
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The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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