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Patti Anklam
A good blog by Michael Indinopulis, “Enterprise 2.0: Skip the Pilot” introduces a nice complex notion. His actual premise is that piloting (the sense that we pilot collaboration software, something I’ve done quite a bit of) is based on using small control groups. We introduce the software carefully, exposing it to only a few people, […]
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Patti Anklam
I’m on vacation in Wisconsin, with a little time to catch up on reading and blogging at the local Internet cafe. One set of readings I’m carrying are some good works on collective intelligence. One, a Cutter Consortium Executive Report ($$$) by Paola Di Maio, includes an intriguing description of stigmergy. Derived from the Greek […]
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Patti Anklam
I took a day off to go to the beach with my friend Pam yesterday. We’ve been taking these days when we can align our busy schedules for many years now, always heading to Crane’s Beach, one of the best in the Commonwealth of Massachusetts. You approach the wide sandy beach via a boardwalk that […]
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Patti Anklam
I spent most of my career working for a company that was full of smart, independent thinkers who were difficult to manage when put into cross-organizational groups. Ideas came from all sides and angles, making it difficult to stay on one course; one of my colleagues described the process as one of “trying to keep […]
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Patti Anklam
I’m happy to be back here guest-blogging on the Cognitive Edge. I thought it would be good to start my two-week stint by sharing a little of my learning process with Dave Snowden. I first heard him talk — and offer the analogy of birds flocking to describe emergent behavior — at a Delphi Group […]
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Patti Anklam
I attended a really great day long “Technical Information Exchange” at the MITRE corporation yesterday. The topic was knowledge management; speakers included MITRE staff who are working on KM, introducing Web 2.0 tools internally, a number of government speakers. (More on these in another post.) The invited keynote speaker represented the nonprofit sector. Brook Manville […]
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Patti Anklam
Over at NetAge’s Endless Knots, Jessica Lipnack and Jeff Stamps have are providing a preview of a chapter they’ve contributed to an upcoming book on High Performance Teams. They have been developing with a client, a network analysis method that overcomes some of the shortcomings of the standard SNA/ONA method. Instead of using surveys or […]
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Patti Anklam
The evidence is mounting. Net work (creating and sustaining networks across internal and external boundaries. The latest research from Harvard Business School, Best Practices of Global Innovators summarizes, in the from of an interview with Alan MacCormack the drivers in the trend of networked partnerships: The complexity of products and the sheer impossibility of a […]
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Patti Anklam
The in-house “Chief Work Practices Architect” of a client is using Contextual Design to understand project team work practices. The Contextual Design Methodology was developed by Karen Holtzblatt and Hugh Beyer as an outgrowth of their work in Contextual Inquiry, which originated at Digital Equipment. This is where I first learned about contextual inquiry, from […]
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About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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