I was asked this evening, via LinkedIn to comment on the Baldridge Performance Excellence Program and I replied with the title of this post. I’m not sure why I was asked as there is nothing exceptional about said program and it has little or no connection with complexity theory. There are hundreds of variations on this […]
The main thing I’m supposed to be doing as a guest blogger this week is reflecting on how accreditation courses have changed over the years. You want to know the truth? Here it is: The first accreditation course felt more like a Harry Potter movie than an IBM Global Consulting meeting. I had known Dave […]
As part of this reflective exercise, I’ve been going through a lot of old notes from the early days of the Cynefin Centre, which eventually metamorphosed into Cognitive Edge. When we began, one of the things that I noticed was that different types of people seem to be dealing with complexity science at different levels: […]
More loose, unstable thoughts that need their own contextualization. What’s most interesting to me about the Cynefin model is that it marries four ways of looking at the world that are usually thought to be incompatible. (Per Ron’s comment, I’m not ignoring Disorder, just treating it separately.) With their biases for perception and action, people […]
While most converts to the new science argue that complexity theory is a better way of looking at virtually anything, what’s unique and incredibly useful about the Cynefin Framework (CF) is that it maintains the appropriateness of disparate approaches and insists that problems or situations must first be framed with the appropriate contexts of Simple, […]
So I’ve enjoyed the last three days in San Diego with Michael Cheveldave, Craig Horangic and a diverse dozen participants in an accreditation course on Cognitive Edge models and methods, as well as an in-depth look at the SenseMaker tools for narrative-based research and decision-making. I haven’t tried to “live blog.” I’m simply not smart […]
How does an organization know what it knows? That question drives a lot of interest in knowledge management. It drives a lot of spending on consultants and technology. It drives a lot of effort trying to extract the “knowledge trapped inside people’s heads” with explicated and documented content in searchable repositories. This has bothered me […]
As a writer and consultant, my work straddles the realms of organizational knowledge and learning (which often seem mutually exclusive) I know “Knowledge Management” is a terrible term (if not outright curse) for what most of us are trying to accomplish. That said, I’ve also seen how the fallacy inherent in that phrase a) filters […]
Next month I wrap up three years of work in Thailand. Officially, I’ve served as an advisor to Government Savings Bank, a century old state enterprise with about 20 million customers. Unofficially, I’ve been loaned out to the Prime Minister’s Office, the Crown Property Bureau, the Office of Knowledge Management and Development and to a […]
The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
Cognitive Edge, PlasEirias Business Centre, Abergele Road,Colwyn Bay,ConwyLL29 8BF Cognitive Edge Pte Ltd, 1 Raffles Place, #20-61 Tower 2, SINGAPORE 048616 Cognitive Edge (USA), Inc.1000 N. WEST ST STE 1200 WILMINGTON DE 19801 USA
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