I can’t remember the exact context but in a recent online session, I ended up in a brief discussion with someone on the nature of improvisation. My interlocutor made the point that improvisation doesn’t just happen, it requires a lot of preparation, practice and perseverance to get to the point where something can appear to […]
As promised I did try and get all of this into a process map last night while getting through the last three episodes of The English (worth watching and the linked review is a good summary). One of the reasons for that is that the type of system I am describing pretty much exemplifies what I […]
Yesterday in, the space between exercises I was chatting with a research nurse about patient record keeping. In the process of that discussion, we started to talk about effective communication about a patient’s condition and she made the point that a simple story can convey a lot of meaning, and that meaning is often lost […]
Yesterday I established the basis for knowledge mapping, namely to ask a meaningful question in a meaningful context. I promised that I would place that into a wider programme which, in the language of our new Hexi approach, is called an assembly. Astute readers may also have spotted a developing theme in both the banner […]
My last post linked to some of my prior work on knowledge management (KM) but I resisted a link to knowledge mapping as I wanted to update the material. That will also involve revising some of the charts and material so I decided to simply write it up again as a process, stage by stage, […]
Many moons ago I formulated seven heuristics to guide the various processes of knowledge management and they are as fresh today as when I formally codified them back in 2008. They are often quoted and sometimes practised. Regrettably, they are also at times quoted to support practices and approaches that they contradict, but such is […]
Yesterday was about setting the scene and gathering together links to my various prior blog posts and writing on leadership. Discerning readers may have noticed I am doing a lot of that at the moment as I am starting to collate material from the 2,650 posts I’ve written since 25th July 2006 into patterns from […]
Over the last year or so I’ve been reviewing some of the original knowledge management (KM) work from twenty-plus years ago and the illustration to the left is from the introduction to the CBI Handbook on KM which I edited in IBM days after my first meeting with Max Boisot at Warwick University. Students of […]
So it’s early morning here in Dallas and I’m still in part on UK time. After a one-day delay due to flight cancellation daughter and I finally arrived in Terminal A in the early evening, but her bag went to Terminal C and mine to Terminal D, but at least they arrived! The level of […]
The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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