“Health” Care or “Medical” Care

January 24, 2010

In the last blog post, we took a look at the results obtained by Safeway: an effective 40% reduction in cost and high patient satisfaction. Smoking and obesity in their employees is 70% the national average. All the more remarkable, this was done without any direct intervention in the delivery of “medical” care. No mandates on hospitals, no physician incentives for “performance”, no imposition of order. What is this telling us??

Many people tend to use “health care” and “medical care” interchangeably. In the Introduction to “The Measurement of Health: Concepts and Indicators” by James S. Larson, the first sentence reads: “The measurement of health is a complex affair”. Writing in 1991, Larson states:

The defining of health is, at best, problematic. Its definition is dependent upon the historical period in question and the culture in which it is defined. For the past 150 years, rising expectations have changed the definition of health in the United States from “survival” to “freedom from disease: to an ability to perform “daily activities: to a sense of happiness and “well-being”. Americans expect their health to be not merely adequate, but good if not excellent.

Is it “medical care” that produces “health”? Is health “simple”, “complicated”, “complex” or “chaotic”?? By now, most of you will realize in my estimation, it is complex. Health is an emergent property that results from interaction of people with each other and the system in which they live. Unfortunately, it is a limited property that inevitably is lost over a lifetime. A part of the system in which they live involves interaction with what can be called the “medical system”.

At least in the Safeway view, 74% of health care resources are expended for 4 chronic conditions: cardiovascular disease, cancer, diabetes and obesity. What is more, 70% of health care costs are the direct result of behavior. Even if the number was half that, it would be significant. If so, let me ask you: can the medical system control your behavior? How can it do that? For sure, education and what is placed under the umbrella of “preventive care” may influence behavior. How do we amplify that “attractor”? How do we hold someone else accountable for what you do? Is that efficient or effective? In my way of thinking, the only way to do that is for you to forfeit, voluntarily or involuntarily, your liberty–you have to be compelled to stop acting and interacting in a complex way and start acting in a simple way. Even if that were possible, is that worth the trade off? Would it not be more acceptable to amplify the attractor for your own behavior instead of trying to do it through someone else? Remember, 78% of the Safeway employees thought so, and 76% actually wanted the attractor increased. But the company is constrained from doing that because of governmental regulation.

Think about that for a moment: we have spent 10 months attempting to craft a complicated solution to a complex problem while all along the same government that was attempting to do this also actively dampened an attractor that was working. Maybe viewing the Childrens’ Party should be a requirement to hold public office: http://www.youtube.com/watch?v=Miwb92eZaJg

But even if you agree with this so far, what about the studies that show life-expectancy and infant mortality in the US are below even some Third World countries? Isn’t that a horrible indictment of medical care in the US and evidence that the entire medical care system needs to be changed? Well remember Larson’s first sentence: “The measurement of health is a complex affair”.

Ronald Bailey has some very interesting comments on this at: http://reason.com/archives/2008/06/17/accidents-murders-preemies-fat#commentcontainer As it turns out, if deaths due to accidents and homicides are taken out of the equation, life expectancy in the US would be at the top of developed countries, not near the bottom. Regarding infant mortality rates, if the US had the same low-birth weight incidence as Canada, the infant mortality rate would be less than that of Canada (though still far above Iceland, Singapore, Japan and a bunch of other countries). Low birth weight is associated with teen pregnancy as well as lack of proper pre-natal care. Likewise, the US attempts to save many low-birth weight infants who, in other countries, would be assumed lost already and therefore not counted as a “live birth”. For example, Iceland, Finland and Japan have a much higher stillbirth rate than infant mortality rate http://www.who.int/making_pregnancy_safer/publications/neonatal.pdf whereas in the US, the stillbirth rate is lower than the infant mortality rate. Is it more logical to assume that mothers in these countries have some unusual characteristic that causes stillbirth to relatively increase, or that a different terminology is used in counting?

Let there be no mistake: there ARE problems with both “health” care and “medical” care worldwide, and particularly in the US. Change is needed. Medical care particularly needs to add VALUE. Porter and Teisberg’s recommendations must be followed, and the sooner the better. What is the evidence, however, that artificial imposition of order on “medical” care will cause a significant increase in “health” care? Both are complex. Both respond to attractors, not imposition of order. Now is the time to be smart. That is the topic for the next entry.

Leave a Reply

Your email address will not be published. Required fields are marked *

Recent Posts

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


Social Links: The Cynefin Company
Social Links: The Cynefin Centre
< Prev

Reality by Decree

- No Comments

The health care debate has occupied much of our energies this past year in the ...

More posts

Next >

Being Smarter-The Plexus Institute Story

- No Comments

Marian Zeitlin, Jerry Sternin and his wife, Monique are, without a doubt, true geniuses. I ...

More posts

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram