A flying visit to Amsterdam (well train in from Nice then a flight home) to speak at KM Europe. It was good to see Ark bringing this conference back and also that it got a reasonable attendance in the end. I had the opening keynote and picked up on similar themes to the Agile event the week before in Poland. The nature of complexity, the complex domain model and the need to use a portfolio of parallel experiments before moving to define solutions. I also talked about the use of micro-narrative as a non-hypothesis means of scoping the space before you get too committed to anything, and also as a means of monitoring for success.
One innovation this year which will be repeated at KM UK is that after I had talked we had a respondent. In this case Nancy Dixon. I suggested this approach to Ark as a means of expanding the scope. Having a real expert in the subject respond to the keynote gives the audience more to think about and talk. Nancy was not afraid to say where she disagreed with me. Probably the main area was when one should introduce conversation into the decision process but that will be a subject for a future blog as well as the related issue of participation in a crisis and non-crisis situation.
The slides are here and I will get the podcast loaded later. For those at the event interesting in taking the ideas further then the course in London week of may 14th would be the ideal opportunity. It takes what I talked about for an hour and expands it over a longer period of time (with a lot of other methods and sense-making frameworks) and I also teach with a practitioner so you get more examples.
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