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More than Numbers: Revitalising Employee Engagement through Narrative-based Research

“For too long organisations have relied excessively on quantitative approaches to sense the engagement of staff in their organisations. This paper illustrates how narrative-based research is essential for a better understanding of organisational climate, using recent case studies of projects with public sector agencies in Singapore.

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Cognitive Edge Pte Ltd. (t/a The Cynefin Company) are making this material available as part of celebrating and narrating the development and influence of the Cynefin® framework and SenseMaker  in various contexts.

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