More than Numbers: Revitalising Employee Engagement through Narrative-based Research
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Making Sense of Safety: A Complexity-Based Approach to Safety Interventions
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Mining Safety: A business imperative
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Using Stories to Increase Sales at Pfizer
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On Understanding Software Agility
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Greece Report (Crowdsensor) – IRAHSS 2015
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The Boisot Blog
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Weak Signal Detection
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Bramble Bushes in a Thicket
In this chapter we explore how inter-organisational learning networks affect three systemic attributes of well-functioning organisations which are not often considered in value propositions for such networks: identity management, trust negotiation, and productive conflict. We approach the topic from the standpoint of a naturalistic sense-making paradigm, in which complexity, uncertainty and the stimulation of natural processes are emphasised over idealism, control and expert opinion. Since narrative and networks are two fundamental elements of human collective functioning and as such are integral to the naturalistic paradigm, we bring them together in this chapter. We consider how narrative participates in each of the network effects of identity, trust and conflict, and how that participation can best be supported to maximize these intangible yet strong elements of value afforded by inter-organisational networks.
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Resource Type

Resource Type
  • Article (42)
  • Recording (25)
  • SenseMaker Report (6)
  • White Paper (3)
  • Book (2)
  • Cynefin Retreat Recording (1)
  • Tutorial (1)

Resource Topic

Resource Topic
  • Cynefin21 (16)
  • Knowledge Management (6)
  • Agile (3)
  • Complexity Thinking (3)
  • Narrative (3)
  • Social Networks (3)
  • Climate Change (2)
  • Strategy (2)
  • Covid-19 (1)
  • HR/OD (1)
  • Indigenous Knowledge (1)

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


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