Million Miler …..

September 26, 2007

I don’t know if I should be proud or depressed at the travel schedule which resulting in me receiving the following email today:

Dear David Snowden,
Congratulations on reaching the next Million Miler level!

As the millions of miles add up, there are fewer members who earn this special designation. In just a few weeks you’ll receive a new elite membership card that acknowledges your multi-Million Miler status – plus some other gifts we think you’ll enjoy.

We are gratified by your dedication and confidence in us. Thanks for your commitment to American Airlines and the AAdvantage program.

Yours truly,

Kurt Stache
President
AAdvantage Marketing Programs

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The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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