NHS conference

October 12, 2010

I spoke at a Development Day for senior leaders in the NHS today. As promised slides, podcast and other material are all referenced below. To all other readers – normal blogging will resume shortly, but you may find all the links here useful anyway.

Those interested in taking up the methods and tools should consider the two day training (or three days if you add in the SenseMaker® day) coming up in London 2-3 November. More details here. And as I said to anyone who asked, I am always happy to come and talk to people about some of the projects.

For those interested I have also listed the projects currently being run in Northern Ireland (a joint effort between the Trusts and the Voluntary Sector) after all the links.

I really hope I have all the links right, if I don;t let me know.

The slides for both the keynote and the workshop can be found here. The podcast for the keynote is here, and for the workshop here. Now it was not really a workshop! I was asked to do one and wrote an agenda assuming a couple of hours not 40 minutes! So I chose to cover the material at a high level and provide backup here. So links and materials relating to both poadcast and workshop are as follows:

Link: Detailed discussion of SenseMaker® (the micro-narrative software which is not open source. That presentation includes Cynefin and the S-curve material. There are also case studies here and here. The latter links to two Huffington Post Articles that I referenced in the keynote.

Link: Videos that elaborate on the analysis side of SenseMaker® (these are real cases)

Link: Various videos of the Children’s Party story, an overview of Cynefin and two presentations on innovation.

Link: The US Navy version of the Children’s Party story told as a Socratic dialogue

Link: Cynefin four points method part of a series on the history of a model, available in full here

Link: Method sheet for above, link takes you to the page with the action sheets for complex, complicated etc.

Link: Social network stimulation

Link: Anthrosimulation

All methods are open source and there is other material to explore on the site


Link: The Harvard Business Review article is here

Link: A more academic article with older language with Kurtz, one of the most referenced

Link: Multi-ontology sensemaking (a half way house between the above two

Link: Original Cynefin model paper in the context of Knowledge Management

Link: Academic article on abductive or narrative research

Link: Summary of Complex Adaptive systems from one of the leading authors in the field

You can also find third party articles here, and more by me here and other podcasts here.

Northern Ireland Projects

Organisation Project Description
GAIN – Bereavement project, NI wide Audit of end of life care in N. Ireland
HSCBNI – Think Child Think Parent Think Family Project – national SCIE pilot Changing the culture of how adult mental health services and children services work together to provide family focused care and support where a parent has a mental health issue
Public Health Agency, NI Qualitative survey of patient experience in the health and social care system in NI
Strategic Investment Board Northern Ireland Possible area of conflict transformation
CAWT – Hidden Harm Strategy Evaluating the impact of the Hidden Harm Strategy to reduce alcohol and substance misuse in the border areas between northern and southern Ireland
Victims Unit Capturing the experiences of Victims of the NI “Troubles” to prevent future community conflict
Extern Finding out what works with ex offenders so as to maintain them in the community and to demonstrate the impact of services to commissioners/funders
CO3 Gathering in intelligence from NGO leaders to inform policy and strategy for the third sector
Belfast Health and Social Care Trust – living Leadership Defining the leadership challenges and decision making for the BHSCT to plan succession and retain talent.
Belfast Health and Social Care Trust – HR Improving health and well being of staff in the Belfast Health and social Care Trust – the largest in the UK ( 20k staff)
Public Health Agency, NI Lesbian, Gay and Bisexual Community experience fo health adn social care services
Public Health Agency, NI Teenage Pregnancy
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About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


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