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I picked up a mailing from New Scientist this morning with the headline Two of the UK’s water companies are still using dowsing to find leaks and it rightly says that method is scientifically discredited.  But it works for some people and I can attest to the truth of that from the two weeks I spent […]
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As promised I did try and get all of this into a process map last night while getting through the last three episodes of The English (worth watching and the linked review is a good summary).  One of the reasons for that is that the type of system I am describing pretty much exemplifies what I […]
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Yesterday in,  the space between exercises I was chatting with a research nurse about patient record keeping.  In the process of that discussion, we started to talk about effective communication about a patient’s condition and she made the point that a simple story can convey a lot of meaning, and that meaning is often lost […]
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I’ve been feeling a little frustrated over the last ten days.  I spent the previous week in a holiday cottage in Eryri with some excursions to the Carneddau foothills only to be flattened by gale-force winds and saturated by driving rain and hail.  Since my return, the wind has dropped and the sky is clear […]
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Yesterday I established the basis for knowledge mapping, namely to ask a meaningful question in a meaningful context.  I promised that I would place that into a wider programme which, in the language of our new Hexi approach, is called an assembly.  Astute readers may also have spotted a developing theme in both the banner […]
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My last post linked to some of my prior work on knowledge management (KM) but I resisted a link to knowledge mapping as I wanted to update the material. That will also involve revising some of the charts and material so I decided to simply write it up again as a process, stage by stage, […]
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Many moons ago I formulated seven heuristics to guide the various processes of knowledge management and they are as fresh today as when I formally codified them back in 2008.  They are often quoted and sometimes practised.  Regrettably, they are also at times quoted to support practices and approaches that they contradict, but such is […]
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(français plus bas / French below) The following is the story and mostly the lessons learned from a recent conference I gave at the Agile Tour Montreal 2022 event.  It may be of interest to:  Professional speakers Complexity practitioners (SenseMaker® users or potential users) Innovation practitioners The Context I am, or constantly strive to be […]
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Tim Logan referenced our work in his recent post on Linkedin: Mining for the meaning beneath the jargon.  Beth and I also had the privilege of working with him and Olli-Pekka Heinonen from the International Baccalaureate at the recent Festival of Hope.  That in turn leads to a wider education theme this year with the Retreat […]
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About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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