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Cynefin® Knowledge Mapping & Strategy Quickstart

Action Planning for a strategic portfolio of initiatives that matter, with a middle-bottom-up approach. Rethink, start-up and revitalise knowledge management in your context and organisation.

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October 3, 2023 -  31 March, 2024
02:0004:30  p.m.
Time Zone: UTC


Starting a new knowledge management initiative or seeking to revitalise an existing one?
Have issues with getting management commitment and support?
Need to increase the pragmatic aspects of your KM programme?
Need to assess the next steps for your KM programme after or during a period of turbulence and disruption?


In this Quickstart, you will be guided in conducting a successful Knowledge Mapping & Strategy process that will bring renewed vitality and resilience for knowledge in your organisation. This Quickstart is based on one of the most successful Masterclasses at the annual KM World event in Washington. We will take you through a step-by-step approach to gain new understanding of the use of knowledge and to rethink the role of knowledge management in your context. Our programme is designed to re-energise existing knowledge management programmes, respecting what has already been done, as well as being suitable for green field sites. A large part of the failure of KM programmes has come from over-promising on idealistic futures, albeit with the best of possible intentions. This approach is less about the visions of the future, and follows a pragmatic and organic process to understand where we are and where we can realistically go next. The Quickstart blends theory, methods, real-world examples and rich stories from the field.

What it is about

The Quickstart journey focuses on the planning of a portfolio of knowledge initiatives that are evidence-informed. The approach allows for capacity building and active learning while working on a project. A Quickstart journey offers you an opportunity to benefit from a blended learning approach and mentoring support, including live lectures and tutorials in Zoom, access to our online learning platform and learning community, consultation sessions, and a global community of Cynefin practitioners. You will receive expert guidance in designing and safely running your knowledge mapping and strategy project.  Included are also Knowledge Pulses, powered by SenseMaker, that are part of the process. To optimise peer learning, we recommend that groups set aside time to go through the content together. Every session also has recommended reading, as well as assignments. We will also meet for facilitator-led tutorial sessions where we run through various group activities that help synthesise the material and answer questions.

How it works

Come as an individual, as a pair or as a trio (if you want to send a small team with more than 3 people, additional seats are available at a special discounted rate). We learn best when we are learning with others, in a shared context. So we really encourage you to sign up as a team, and/or invite your client along on this journey to create a shared learning intervention.

Orrganizations will work on an actual engagement. It will help if you have an actual engagement in mind that you know you have the ability to complete within four months (from project kick-off to delivery of first results). We will work with you to define a realistic project with high value during the first two months of the Quickstart.

The Quickstart kicks off with a master class during the first month. After that, we will work through rapid iterations of one engagement of your choosing, and learn by doing whilst delivering tangible outcomes.

Also included, are a Knowledge Pulse (powered by SenseMaker®) that are integral to the CynefinTM Knowledge Mapping process. The subscription will be valid for the duration of the Quickstart. Upgrade options for 6/12-month subscription available at discounted rates. 



The tools you will need to access for the Quickstart journey are –

Thinkific – this is where we host the majority of the course content, recordings, downloadable readings and lecture slides.

Google Drive/ Doc/Slides – these will be our main working platform to host working documents, and will be utiised for tutorials and co-working activities.

Zoom – for our live sessions and consultations.


The Quickstart runs over a period of six months to allow for time to run such a project (which we’ll scope carefully with you).


Next cohort:

  • 7 & 3,4 October 2023      Time: 2:00 PM – 4:30 PM UTC
  • 15 & 10,11 October 2023  Time: 2:00 PM – 4:30 PM UTC
  • 24 October                   Time: 2:00 PM – 4:30 PM UTC

The Community of Practice and mentoring/tutorial hours will be scheduled in consultation with the cohort.



Contact Us

Contact us if you are interested to join a Quickstart, or if you would like to discuss a dedicated in-house Quickstart to build capability in your organisation. We also have a FastLaunch option available for organisations looking to manage their own engagement timelines and who desire more dedicated support and consulting.


About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


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