Understanding complexity is vital for thriving in today’s ever-changing environments. This requires sensemaking; the ability to understand and react appropriately to different contexts.
In 2021, Dave Snowden and the EU’s Science and Knowledge Service wrote a guide to managing complexity, providing tools for decision-making in complex settings. Building on this, the Cynefin Company’s agile programme offers tools for decision support, engagement, and collective sensemaking. It promotes deep, inclusive engagement and evidence-informed decision-making, useful in areas like agile development, marketing, and project management.