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The Inn at the Bridge

April 22, 2007

Normally arriving at a hotel with this sign on the door would have triggered an allergic reaction. Rather like those un-inspirational posters that HR departments have a habit of putting on walls that remind you of the scriptural texts that adorn Sunday Schools. I even came across one company who placed them above the urinals (a place in motorway service stations normally reserved for adverts from DNA testing agencies attempting to pay on the insecurities of paternity). Add to that a No Winging sign above reception and one could be forgiven for getting straight back into the hire car. However I can honestly report that The Inn at the Bridge, pictured here in evening sunlight, is one of the most delightful and welcoming places I have ever stayed at. We arrived in the early evening after a long flight from the UK. I had achieved my second shortest checkin of all time (25 minutes before the flight on arrival at airport). Thanks to American Airlines, who have the one of the best customer service cultures of any of the airlines I use, I made it. The next step was a layover in Chicago and then a bumpy ride in a small commuter plane to Albany. There had been winter storms all week, so Sharon and I picked up a 4X4, drove the to station at Saratoga Springs to collect Steve (From Singapore by way of Newark and Amtrack) and then navigated through snow clad forests, ice clad lakes and what looked like the film sets of the Blair Witch Project and The Shining to arrive at Northville. We found the Inn, and then the sign.

On entry there was none of this fuss about checking, it was come and have a drink, a theme that continued through out the week. The rooms were a delight, breakfast incredible and you leave feeling that you have made new friends. The three of us were here to meet up with the rest of Cognitive Edge development team to spend three and a half days reviewing priorities, the new web sight design, network needs etc. etc. We have a new web site ready to roll, but it it will take some weeks to populate it, and we don’t want to launch anything before its more or less complete (we have had to compromise on this in the past). So I will say no more now, but expect to see something next month, hopefully early.

In the meantime I am sitting in bed, using the free Wireless connection and listing to the Loons calling on the lake outside my window, one of the most beautiful sounds, haunting in nature. Shortly I have to get up, pack and reverse the journey, but for the moment I am going to enjoy the last few hours in one of the most perfect hotels I have stayed in.

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The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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