Future of Volunteering
SenseMaker® Use Case
Use Case Description
Use Case Details

Meals on Wheels is a home-based community service facing major challenges regarding the traditional service model patterns of volunteering.

A critical issue was to retain and build its volunteer base into the future across all sectors.

The key objectives of the project were to develop an understanding of policy issues and implications given the changes in demographics and patterns of volunteering, as well as guidance for those organizations funding and managing volunteers.

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


Social Links: The Cynefin Company
Social Links: The Cynefin Centre
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