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My Visit
SenseMaker® Use Case
Use Case Description
Use Case Details

The project was driven by a need at National Museums Liverpool (NML) to carry out large scale qualitative evaluation in order to adapt and develop its schools’ program.

As a result of the My Visit project, figures for learning visits to NML rose by over 400% from Knowsley. Feedback from the site has helped refine or develop over twenty NML learning activities.

Sustainable relationships with teachers in the area have been created. The project has enabled the learning team to concentrate on leading sessions, development work and other evaluation techniques rather than the analysis of data.

The success of the project has also led to the development of an on-gallery web-based questionnaire for visitors to the slavery museum.

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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