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SenseMaker® project for knowledge continuity within an organisation
SenseMaker® Use Case
Use Case Description
Use Case Details

SageCo an organisation that specialises in working with organisations to address the risks, challenges and opportunities of an aging workforce has launched a SenseMaker™ project with the Roads & Traffic Authority of NSW.

Catriona Byrne, Director of SageCo, said that the RTA Experience Collection Point provides an opportunity for every RTA employee to be involved in an organisation wide knowledge continuity project. The aim is to collect thousands of examples which will in time become a database of indexed anecdotes and case studies that might otherwise be lost to the RTA. These examples will form the basis of targeted knowledge transition activities to create a legacy and enable the future.

SageCo Pty Ltd are being supported by Emerging Options Pty Ltd in this project.

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.

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