For many years now I’ve made a strong distinction between narrative and story telling. In IBM days and afterwards I emphasised anecdotes over stories and frequently evidenced my dislike of the recipe type approaches typified in many a popular writer in this field. Often I have been critical (frequently highly critical) of the business (or […]
Two years ago, a Greek NGO organized and carried out a community consultation project that aimed to shed light on the consequences of the intense urbanization occurred in three neighboring communities in the suburbs of Athens. It was the first time that a research in Greece was based on narrative, which was collected from and […]
Over the past month I have had a chance to delve into facilitating anecdote circles for a project. I did not expect to be surprised that it would enrich my professional experience, however what I find interesting is that I am slowly putting aside my natural inclination towards introversion, and letting a more ebullient side […]
In my post of yesterday I suggested that: far too much management “theory” is shoring up executives by making them feel good without changing their real actions. I wrote that as a response to Rosabeth Moss Kanters Ten essentials for getting value from values, but in practice I could have chosen more or less any […]
The main thing I’m supposed to be doing as a guest blogger this week is reflecting on how accreditation courses have changed over the years. You want to know the truth? Here it is: The first accreditation course felt more like a Harry Potter movie than an IBM Global Consulting meeting. I had known Dave […]
One pattern we saw in early SenseMaker projects was challenge and (on occasion) rejection of results by the end client. What I’d failed to do was spend enough time with them, ensuring that they “owned” the signifiers, saw the data coming in, got to play with SenseMaker themselves. My tendency had been to let them […]
Having spent a couple of hours in the dentist’s chair this morning, I feel like Faceache (from Buster, one of the great British comics of the 1970s). Uncomfortable enough to have necessitated a quick nap and turning down a chat with Steve in town this afternoon before he flies. If I can figure out how […]
I really enjoy the title quote by G.C. Lichtenberg. I also think it’s quite true. In fact, the more we work with metaphors, the more I’m convinced that we underestimate their influence. In several of our recent projects, we’ve uncovered base or root metaphors in organisations and industries that permeate language and impacts behaviour significantly. […]
This is my second opportunity to be a CE Guest Blogger – having just returned from a week’s vacation, I’m finding it quite a challenge to get back into the blogging swing of things, so bear with me! I thought to share with you some of the projects we’ve been busy with (or are working […]
The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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