FSF Impact and Pantry Use in the Liverpool City Region
2023September

Fans Supporting Foodbanks (FSF) grew out of concern from individuals and organisations around the deteriorating social and economic conditions of many people within the Liverpool City Region (LCR). FSF have developed a mobile pantry model serving six pantries across Liverpool. Namely those at The Greenhouse Project (Lodge Lane), Everton in the Community’s Blue Base, Fazakerley Federation Centre, Vauxhall Community Neighbourhood Centre, Netherley Youth & Community Centre and St Mary’s Millennium Centre (West Derby).

This report is based on 176 surveys completed in person with pantry users along with field notes from these six food pantries between April 2021 – September 2023.

Key findings:

67% of those using the six pantries are female.

78% of users are over the age of 40. (40-65: 40%, 65+ 38%).

62% of users have been using a pantry for over a year.

Word of mouth (59%) is the primary means by which users discover the

pantry.

Use is driven by people collecting food for themselves (82%), children (43%)

and a spouse (25%).

82% of users find security in using the pantry. This is, however, not a static

feeling and the emotions developed over time.

Emotions expressed by users revolve around embarrassment moving to

joy(48%) and acceptance (43%) over time.

53% of users ranked the pantries as very important.

Users appear to use the pantry to supplement their weekly shopping and to assist with the financial burdens exacerbated by austerity and the cost of

living crisis.

Key recommendations:

Develop a series of vignettes to help remove the stigma from pantry use as

part of a general awareness campaign.

Increased availability of fresh food and sanitary items.

Diversification of offering to include school uniforms and clothing.

Potential service outside of normal working hours to serve

(under)employed and/or individuals with childcare issues.

Host or seek to collaborate with other services to reach demographics not

currently served by the mobile pantry model.

Targeted Google and Facebook ads geolocated to the postcodes of

individual pantries to help raise awareness.

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