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Terminal 5 (again OMG)

Dave Snowden
May 7, 2008
,

How can BA create new super swish first class lounge (OK I am traveling economy to Athens but AA Exec Plat status gets me in) without any power points and with a wifi system that is overloaded with the lounge at 10% of its capacity. One World has a whole new meaning: It’s our world and your privilege to be allowed to fly with us.

Back to scenario planning tomorrow when I have calmed down.

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The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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