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Trust in Leadership – A SenseMaker® Pulse



Why is it so vital for leaders to have the trust of their employees? Without trust, workplace rumours and unease can run riot, people question policies implemented for the greater good, and there’s more demotivation and turnover. We’ve seen how damaging the lack of trust in leaders can be: from high staff turnover to employee disengagement. In recent years these issues have been heightened by the pandemic. Why would people want to stay if they don’t trust the culture of their workplace to do what’s right for them?

Trust’ is a concept that differs hugely between organisations and even individuals. In some organisations, employees indicate their trust through high engagement and approval of their leaders’ characters. Conversely, in other workplaces, trust is more complex. Often, values like engagement and opportunity to progress are less important as employees put their trust in a regime that appears strong, capable, and procedural, rather than fighting for their right to a voice.

As trust is so wide-ranging, we need to be able to tap into the minds of employees of all stripes to understand:

  • How do they truly feel about their leaders and their workplace?
  • What level of trust exists?
  • How does this impact their behaviour and the workplace culture?
  • What improvements can be made?

This SenseMaker® Pulse is designed to explore exactly that.

SenseMaker® Pulses

At The Cynefin Company, we’ve been working hard to build a programme for the development sector, consolidating years of work within the field of humanitarian aid and human rights, disaster preparedness, social justice and equality, conflict resolution, and trauma recovery. We will be releasing a number of off-the-shelf, pre-designed SenseMaker® Pulses around a prescient topic to enable quick, easy, and sharp data collection whoever and wherever you are! All you need to do is pick it up and run!

Explore All Pulses 👉 HERE

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


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