Why is it so vital for leaders to have the trust of their employees? Without trust, workplace rumours and unease can run riot, people question policies implemented for the greater good, and there’s more demotivation and turnover. We’ve seen how damaging the lack of trust in leaders can be: from high staff turnover to employee disengagement. In recent years these issues have been heightened by the pandemic. Why would people want to stay if they don’t trust the culture of their workplace to do what’s right for them?
‘Trust’ is a concept that differs hugely between organisations and even individuals. In some organisations, employees indicate their trust through high engagement and approval of their leaders’ characters. Conversely, in other workplaces, trust is more complex. Often, values like engagement and opportunity to progress are less important as employees put their trust in a regime that appears strong, capable, and procedural, rather than fighting for their right to a voice.
As trust is so wide-ranging, we need to be able to tap into the minds of employees of all stripes to understand:
- How do they truly feel about their leaders and their workplace?
- What level of trust exists?
- How does this impact their behaviour and the workplace culture?
- What improvements can be made?
This SenseMaker® Pulse is designed to explore exactly that.