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Staff Engagement
SenseMaker® Use Case
Use Case Description
Use Case Details

The Civil Service College of Singapore has commenced a project to gain a deeper understanding of employees’ perception of the value proposition of working in the Civil Service, using Cognitive Edge’s SenseMaker® software suite.

This project will collect stories from a wide variety of College and other civil service staff, capturing their perspectives on work life within their organisations. The project is expected to reveal insights for new initiatives that influence staff engagement and will provide deeper meaning to the existing climate surveys already in place.

About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.
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Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.

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