A technical footnote

April 9, 2015

By now you will have read Dave Snowden’s welcome post concerning our new website, which we’re very pleased to say has finally been given the figurative breath of life after no small amount of effort from our friends at Studio Drieluik and Yell Design – gentlemen, it’s been a pleasure working with you.

Our Network Members, both Premium and Basic, and our mailing list contacts have also been notified by email about the launch, and several emails have already winged their way towards my inbox, all concerning the (new) login process.

A bit of context, to hopefully clear the air and make the process less onerous… our previous site had ExpressionEngine as a content management system, and personally I’m glad to see the back of it.  We are now using WordPress which makes updating, blogging and interacting far less of a pain.  To get the most out of it, however, we’ve had to painstakingly import all our members’ details as ExpressionEngine does not like to talk to other systems; as a result, the old ‘user profiles’ had to be abandoned in favour of a clean slate with WordPress.  Somewhat fitting, I think, especially after Easter and in the proverbial spirit of spring cleaning.

The emails included steps to logging into our new site, which bears repeating, and if it is not too much trouble we’d like to invite you to re-create your user profiles with us.

  1. Launch login page. Enter your existing email address in the appropriate field; leave password field blank
  2. Click ‘lost your password’ – a password reset link gets sent to that email address
  3. Reset password
  4. Return to login page in Step 1 to sign in with your username (the full name you used on the old Cognitive Edge website, also displayed in the subject header of the email in case you can’t remember it) and new password

As I’m co-ordinator of this digital transition you may send all feedback and issues to me personally at jules.yim[at]cognitive-edge.com; all will be logged and prioritised.  I have also been volunteered as staff blogger for the next week, the reasons for which shall become apparent…

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About the Cynefin Company

The Cynefin Company (formerly known as Cognitive Edge) was founded in 2005 by Dave Snowden. We believe in praxis and focus on building methods, tools and capability that apply the wisdom from Complex Adaptive Systems theory and other scientific disciplines in social systems. We are the world leader in developing management approaches (in society, government and industry) that empower organisations to absorb uncertainty, detect weak signals to enable sense-making in complex systems, act on the rich data, create resilience and, ultimately, thrive in a complex world.

Cognitive Edge Ltd. & Cognitive Edge Pte. trading as The Cynefin Company and The Cynefin Centre.


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